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ELEVATED FINDS. THOUGHTFUL GIFTS.Elegant style, gifting & everyday luxuriesSouth Africa
KlaasyThings
KLAASYTHINGS

Terms & Conditions

Clear information about shopping with KlaasyThings.

About these terms

These Terms & Conditions apply when you browse or buy from KlaasyThings. By using this website or placing an order, you agree to these terms together with the policies linked from this page.

Products, pricing and availability

We aim to keep product descriptions, images, prices and stock information accurate. Colours and appearance may vary slightly by screen or production batch. If an obvious pricing, stock or description error affects an order, we may contact you before fulfilment and offer a correction, alternative or refund where appropriate.

Orders and acceptance

Submitting an order is an offer to purchase. An order is accepted when payment is confirmed and the order is accepted for fulfilment. We may decline or cancel an order where payment fails, stock is unavailable, fraud is suspected, delivery cannot reasonably be completed, or the order contains a clear error. Any amount due back will be handled through the applicable payment process.

Payment

Prices are shown in South African rand unless stated otherwise. Available payment methods are displayed at checkout. Payment processing may be provided by third-party payment providers and is subject to their secure processing rules.

Delivery, returns and refunds

Delivery is governed by our Shipping & Delivery policy. Returns and refunds are governed by our Returns & Refunds policy. Nothing in these terms is intended to limit rights that cannot lawfully be excluded under applicable South African consumer law.

Website use

You may use this website for lawful personal shopping and account management. You may not misuse the website, interfere with its security, scrape it in a way that harms the service, or use our content or branding without permission where permission is required.

Privacy

We process personal information as described in our Privacy Policy and Cookie Policy.

Changes and contact

We may update these terms when our services, technology or legal obligations change. The current version published on this website applies from its publication date. Please use the Contact Us page for questions about these terms or an order.