Your privacy
KlaasyThings respects your privacy and handles personal information in line with applicable South African privacy requirements, including the Protection of Personal Information Act (POPIA) where it applies.
Information we may collect
Depending on how you use the store, we may process information such as your name, contact details, delivery and billing details, order history, account details, support messages, device and browser information, website activity, and marketing preferences. Payment card details are generally processed by the payment provider rather than stored directly by KlaasyThings.
Why we use information
We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud and abuse, maintain accounts, communicate about transactions, improve the website, comply with legal obligations, and send marketing where permitted or requested.
Sharing
We may share only the information reasonably needed with service providers that help us run the store, such as payment, delivery, hosting, analytics, security, communications and professional-service providers. We may also disclose information where required by law or to protect legitimate rights and safety.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose collected, contractual or legal requirements, dispute resolution, fraud prevention and record keeping. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Subject to applicable law, you may ask about personal information we hold, request correction or deletion where appropriate, object to certain processing, or withdraw a consent that is being relied on. Marketing messages include an unsubscribe option where applicable.
Cookies and similar technologies
Our use of cookies and related technologies is described in the Cookie Policy.
Contact
Please use the Contact Us page for privacy requests or questions. We may ask for enough information to verify your identity before acting on a request.